Terms of Service

Last updated: 20.08.2025

Welcome to Immersive Mittenwald. By purchasing, accessing, or using our digital products and services, you agree to the following terms and conditions.

1. Products and Services

  • Immersive Mittenwald provides redeemable codes that grant access to digital content and experiences in our app, designed to enhance tourism and cultural exploration in Mittenwald.

  • All products are delivered digitally. No physical goods are shipped.

2. Eligibility

  • You must be at least 18 years old, or have the consent of a parent or guardian, to purchase and use our products.

  • By completing a purchase, you confirm that the information you provide is accurate and complete.

3. License to Use

  • Upon purchase, you receive a personal, non-transferable, non-exclusive license to access and use the digital content unlocked by your redeemable code.

  • You may not resell, distribute, or share your code with others.

4. Payment

  • All purchases must be made through the official Immersive Mittenwald website or authorized partners.

  • Prices are displayed in your local currency where available. Taxes may apply based on your location and will be calculated at checkout.

5. Non-Refundable Purchases

  • All sales are final.

  • Due to the nature of digital products and instant delivery of redeemable codes, we do not offer refunds, exchanges, or cancellations under any circumstances.

  • Please review your order carefully before completing your purchase.

6. Code Responsibility

  • Each redeemable code is unique and valid for one-time use.

  • It is your responsibility to keep your code secure. Immersive Mittenwald is not responsible for lost, stolen, or misused codes.

7. Technical Requirements

  • Access to our digital content requires a compatible device, internet connection, and the Immersive Mittenwald app.

  • We are not responsible for any issues related to device compatibility, connectivity, or third-party services.

8. Limitation of Liability

  • Immersive Mittenwald is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Our total liability shall not exceed the amount you paid for the product in question.

9. Modifications

  • We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website.

10. Contact

For questions or support, please contact us at:
📧 support@immersivemittenwald.com
📍 Immersive Mittenwald
Audition Hero UG (haftungsbeschränkt)
Goebenstrasse 1A, Düsseldorf 40477